COACHING TERMS & POLICY PAGE

COACHING TERMS & POLICY PAGE

Welcome! I’m honored that you’ve chosen to begin this coaching journey with me. To ensure clarity and a smooth experience for both of us, please review the following terms and policies that govern our coaching relationship.

1. Nature of Coaching

  • Coaching is a partnership focused on your growth, healing, and preparation for future goals and relationships.

  • Coaching is not counseling, therapy, or a substitute for mental health care. If you are in need of medical, psychological, or psychiatric support, please seek the appropriate licensed professional.

2. Confidentiality

  • All sessions are private and confidential. Your personal information will never be shared without your written consent, except as required by law.

  • Confidentiality builds trust—so you can feel safe to be honest and open during our work together.

3. Commitment to Coaching

  • Coaching is an investment of your time, energy, finances, and faith.

  • Your progress will depend on your willingness to show up fully, complete assignments, and apply the strategies provided.

  • While I will provide tools, encouragement, and accountability, results cannot be guaranteed—your growth is ultimately in your hands.

4. Scheduling & Cancellations

  • All sessions are scheduled in advance.

  • If you need to reschedule, please provide at least 24 hours’ notice.

  • Sessions canceled with less than 24 hours’ notice may be forfeited.

  • If I need to reschedule due to unforeseen circumstances, I will provide as much notice as possible and work with you to find a new time.

5. Session Details

  • Sessions are typically 30–60 minutes, depending on your coaching package.

  • Sessions will be held via Zoom, phone, or another agreed-upon platform.

  • Please come prepared in a quiet environment, free from distractions, with a journal or notebook ready.

6. Payment Policy

  • All coaching packages and sessions must be paid in full before the first scheduled session unless otherwise agreed upon in writing.

  • Payments are non-refundable. However, in the event of unforeseen life circumstances, unused sessions may be rescheduled at my discretion.

7. No Guarantees

  • Coaching provides tools, strategies, and support, but outcomes depend on your personal effort, commitment, and readiness for change.

  • I do not guarantee marriage, specific relationships, or any particular timeline of results. Coaching equips you to prepare, heal, and align with God’s best for your life.

8. Respect & Boundaries

  • Coaching is a respectful partnership. Disrespectful or abusive behavior will not be tolerated and may result in termination of the coaching relationship without refund.

  • Healthy boundaries will be maintained at all times. Communication outside of scheduled sessions should be limited to email for administrative or scheduling matters.

9. Termination of Coaching

  • Either party may choose to end the coaching relationship at any time with written notice.

  • Refunds are not provided for unused sessions, though I may allow rescheduling if appropriate.

10. Acknowledgment of Agreement

By booking a coaching session or package, you acknowledge that you have read, understood, and agreed to these coaching terms and policies.

I’m committed to walking this journey with you in integrity, faith, and compassion. Thank you for investing in yourself and entrusting me with this part of your growth.

Dr. Patricia Shaw, The Marriage Midwife

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